
When Petrol Prices Rise (and What Some Support Workers Are Doing)
Petrol prices have been rising recently.
For support workers who drive between shifts, or support people in the community, this can quietly add up.
We’ve been hearing from support workers about how they’re thinking about this and what they’re doing to manage it, while still supporting good days for the people they work with.
There isn’t one approach.
Just a few things people are noticing.
How Travel Costs Usually Work
Travel can sometimes be paid for, but it usually needs to be agreed upfront.
For example:
- Driving during a shift (community access) is often covered
- Travel from home to your first shift is usually not covered
- Travel home after your last shift is usually not covered
- Travel between clients for the same provider may sometimes be covered, but often isn’t, based on what we’re hearing
Some providers and support workers use around $0.99 per km when workers use their own vehicle during a shift. This is the highest amount allowed in the NDIS.
The figure is usually discussed in advance, often in the service agreement.
If you’re unsure, it can help to check with:
- your provider
- or, if you’re independent, the participant or family
Sometimes these conversations haven’t happened yet, and it’s okay to bring them up.
How the 99c per km Usually Works
The $0.99 per km isn’t just for petrol.
It’s meant to cover the broader cost of using your own car, including:
- Fuel
- Wear and tear
- Tyres
- Servicing
- Insurance
- Registration
- The car losing value over time
A Simple Example
Let’s say you drive 20km during a shift.
20km × $0.99 = $19.80
If your car uses 7L per 100km, and petrol is $3 per litre:
Driving 20km uses about 1.4 litres
1.4L × $3 = $4.20 in fuel
So in this example:
- $19.80 is received for travel
- Around $4.20 is fuel
- The rest helps cover general vehicle costs
This will vary depending on the car, but it gives a simple idea of how the rate works.
Even with this, travel costs can still quietly add up, especially when:
- commuting to shifts
- travelling between providers
- driving longer distances
How Support Workers Are Thinking About This
One thing we’ve heard consistently is that workers don’t want rising fuel costs to limit community experiences.
Outings and getting out into the community are often an important part of support.
At the same time, fuel prices are part of the world many workers are now navigating.
Some workers are making small adjustments that don’t reduce opportunities, but help make things more manageable.
A Few Things Some Workers Are Trying
Planning outings with travel in mind
Sometimes this means:
- visiting a few places in the same area
- planning slightly longer outings rather than multiple short trips
This is always guided by the person’s choice and control, just with more awareness of travel.
Exploring local options
Some workers are also:
- noticing nearby parks
- local cafes
- community spaces
- libraries
Not as a limitation, just another option.
Using public transport where it makes sense
Some states are also reducing public transport costs, or making it free for a period of time:
- Victoria — free public transport throughout April
- Tasmania — free public transport until June
- Queensland — 50-cent public transport fares across the network since 2024
For some people, this can be:
- a chance to try something different
- an opportunity to build confidence using public transport
- another way to get out into the community
It won’t suit everyone, but it can be helpful in some situations.
Watching fuel prices
Some workers also keep an eye on:
When Distance Starts to Become Hard
Sometimes travel distances are quite large.
We’ve heard examples of workers driving 40–50km for a shift.
In those situations, some workers and providers explore:
- slightly longer shifts
- grouping supports on the same day
- adjusting schedules where possible
For example:
- extending a 2-hour shift to 3 or 4 hours
- combining community access with other supports
This doesn’t always work, but sometimes there’s room to adjust.
If It Becomes Financially Difficult
Sometimes, even after exploring options, the travel simply becomes too difficult.
If that happens, it can help to have a conversation with:
- your provider
- support coordinator
- participant or family
These conversations can be hard, but often focus on maintaining continuity of support where possible.
We Don’t Know How Long This Will Last
Fuel prices change.
Sometimes quickly.
For now, many support workers are:
- monitoring the situation
- making small adjustments
- trying to protect good support where possible
There’s no perfect answer.
Just different ways people are navigating this.
Correction:
This article previously stated that 99c per km is the highest amount allowed under the NDIS. This was incorrect and has been updated. 99c per km is a commonly used rate.
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